Showing posts with label Interpersonal Skills. Show all posts
Showing posts with label Interpersonal Skills. Show all posts

Wednesday, May 1

Skills in Resume

 Types of Skills for Resume for Freshers

A person has endless skills to add to his resume. But as mentioned above, there are certain must-have skills for your resume. These must-have skills for a resume are divided into two categories: hard skills and soft skills. The candidate must spend some time deciding on the skills that will be most effective for the current job opening. You should be aware that the current employer is looking for a person with both hard and soft skills. Your resume, particularly how effectively you have mentioned your skills, keeping in mind the relevance, increases your chance of getting called for the interview. It can determine how far along you advance in the hiring process. Your resume skills for freshers can also influence your package.

Hard skills

Hard skills are also known as technical skills that may be required to accomplish a particular task as a part of your job. These skills will determine your responsibilities for the post. Hard skills are fully acquired through education or practice, or training. You either have these skills, or you don’t. These skills are specific to a particular job. For example, software development skills would include computer programming and languages. This again is a hard skill acquired through a degree or diploma course.

Soft Skills for Resume for Freshers

An employer is looking to hire a person and not a machine, or else he would have hired a robot. Soft skills are people skills. These skills determine your personality and personal attributes. Your soft skills are as important as your hard skills as they determine how well you will be able to fit into the company and how well you will be able to adapt to its culture and work ethic. When a candidate has comparable experience levels and technical skills, your soft skills can be an extra cherry on top.

Importance of Adding Skills to Resume

Recognize that recruiters get overwhelmed with applications and can only devote 2-3 minutes to each. So your objective is to capture the recruiter’s attention with your resume. The first piece of advice before any job application or HR interview question is to conduct extensive research and study the job description thoroughly. Reviewing the job description lets you determine which talents to include on your resume by aligning them with the recruiter’s needs. However, ensure that you either have the abilities or want to learn them. Lying on your résumé will get you into trouble sooner or later. 

Best Skills for Resume for Freshers

Since recruitment managers are loaded with applications, we all know that the applicants must make themselves stand out by making their resumes unique and interesting. A recruiter will spend at max only 2-3 minutes on a resume and decide whether to weed out the candidate or shortlist him for the interview. Soft skills on your resume are as necessary as your hard skills. Hence, keep in mind to include both of them in your resume in a particular order of their relevance. Computer skills, leadership experience, communication skills, interpersonal skills, problem-solving talent, and organizational skills are some of the skills to add to your resume to make it more appealing.

Soft Skills for Resume for Freshers

Your soft skills improve or reduce your chances of being recruited. It interests your hiring manager as much as any other skill. They want to know you as a person or whether you’ll be able to fit well into the institution.Smart managers know that a person will has poor communication and no team spirit will create pressure on the entire team and environment of the office culture, and this may take a heavy toll on the workplace.Your resume, skills, and performance in the interview will help the employer be assured that you will not only do your job well but also add to the team and help it thrive. So before adding the soft skill set for your resume, review the duties of the position you are applying for and pick only the relevant skills.

List of 10 Skills in Resume for Freshers

1. Adaptability 

This skill is as important for a fresher as it is for an experienced individual. Whether you’re trying to kickstart your career or trying to shift company priorities, you will face some problems. There can be a number of situations in your work life where you will face a lot of disruptions. Companies want employees who can easily adjust and adapt to the changing scenarios around them.

2. Attention to detail

We are human beings, and one trait that makes our nature is making mistakes and learning from them. Even though mistakes are bound to happen, mistakes in businesses make you pay in time and money. One way to showcase this trait to your probable employer is by submitting an error-ridden resume and cover letter. A tailored resume that exemplifies your diligence is a perfect way to make an excellent first impression.

3. Collaboration

Your interpersonal skills will come in handy if you are going to work in a team. How well a rapport you share with the members of your own team and the members of other departments will be an essential soft skill to have. You can cite examples from your college life when you were an active participant in a project or incidents where you have demonstrated successful partnership.

4. Communication

Communication is the most sought-after key skill. The importance of this skill transcends industries and positions. Verbal writing and presentation skills are important skills to have.Employers look for people who can present in front of an audience with confidence.

5. Creativity

One can never deny the importance of a fresh new idea to solve a problem at hand. You need to be creative with your problem-solving skills.Employers are looking for people who can bring in new approaches to old problems. They look for candidates who actively challenge the status quo and offer novel solutions.

6. Customer service

The success of a company is measured in the effectiveness of its customer service. Employers want their staff to be on time, whether it’s about the submission of a project on time or merely coming to the office on time. Employers want someone dedicated and someone who can meet the client’s expectations.

7. Decision making

Allowing a person to make their own decisions gives them a certain level of autonomy and a little confidence to the employee that his boss believes in his sagacity. The managers must allow their employees to assess a situation and determine the next steps and not rely on their superior’s guidance at every step.

8. Empathy

Empathy is a valuable trait as it allows the candidate to put himself in other’s shoes and relate to their feelings. It is crucial if you want to engage with them and share a good rapport effectively.

9. Leadership

No matter the position, leadership is a must-have trait in any candidate. A person with leadership skills can inspire and motivate his team. He acts with integrity and fairness. It’s always a good choice to highlight this skill on your resume and cite instances where you have to lead a team or a group. Also, you can give the results and back them up with solid numbers.

10. Multitasking

Today we are working in a hustle. Present-day offices are way busier than in the past. A strong resume that demonstrates that you can multitask can hold you in good stead.

Common Skills for Resume for Freshers

1. Positivity

A positive approach is required to navigate a difficult situation. A positive attitude is about sheer grit and resilience. It is about determination to get the work done but not with a negative approach and mind.

2. Problem-solving

Life is all about challenges and hurdles. You cross one, and there comes the other. The same is the case with your job. There’s always going to be one problem or the other to solve. The ability to resolve conflicts using creative solutions is a prized skill for a resume.

3. Self-motivation

No employer wants to keep giving the pep talk to an employee. Nobody’s boss has that much time in the fast-paced world today. Instead of doing that, he’d fire that employee and hire one who can actually keep himself motivated and who’s always excited to do his job.

4. Time management

Time management is a primary skill to have. Demonstrate your time management skills on your resume by mentioning your time management skills and how you get the most of your workday.

5. Work ethic

Your work ethic involves several other soft skills like responsibility, integrity, honesty, punctuality, and reliability. Mention all those qualities and elaborate on them briefly in your cover letter.

Top Hard Resume Skills for Freshers

Hard skills are the skills you have acquired through your certifications and degrees. However, they are also skills to add to a resume. Include only specific proficiencies on your resume. For example, software developer skills would include their expertise in different computer languages like C, C++, JAVA, HTML, etc. You can also mention other skills as mentioned in the job opening if your skills match. Keep in mind that your software skills resume and cover letter should highlight where you have utilized your mentioned skills. Also, keep it short, do not go rambling on for pages and pages.

Here are a few technical skills to mention in your resume which are in demand based on the field.

1. Data analysis

Analytical skills are an extremely valuable asset to have. Businesses are based on various forms of data, from technical to other relational databases. A hard skill in this field, along with strong writing and verbal skills, can hold you in good stead in the job market.

2. Mathematics

It’s not just the finance sector that requires an individual to find percentages and create data charts. For instance, a marketing professional is likely to work on survey results from time to time. Even a teacher, for that matter, surveys the results of a student and calculates their percentages.

3. Design

Other than the apparent design professions, like fashion and web design jobs. There are jobs in almost every field now that require some type of design skills. Even working on a presentation would require some design skills so that the PPTs don’t look too shabby and the audience can relate to your explanation.

4. Computer software and application knowledge

The COVID pandemic has brought into fashion remote hiring. It has allowed individuals to work from the comfort of their homes. There is hardly any work now that is not being done via the internet or computers. Hence, it’s necessary to develop basic computer skills, if not languages.

5. Writing skills

Jobs involve writing. Filing a report also demands you to be able to write. Hence, having basic writing skills is an absolute necessity and can fetch you some extra points on your resume. Your resume filled with grammatical errors, wrong choice of words, and tone will push you back in the race. One way to demonstrate this skill is via your cover letter and emails to your recruiter. Read them over and over again and ensure that there are not any typos and silly errors. You can also list any heavy writing projects you have completed.

6. Accounting

Every company handles its accounts section. The skills required in accounting are invoicing, payments, collections, and proficiency in software like FreshBooks and QuickBooks.

7. Data Privacy

With cloud computing jobs, cybersecurity is an important asset of any organization. The skills vary as per the field and position.

8. Human resources and planning

HR specialists are responsible for hiring new candidates and building a solid and able workforce for the organization. These individuals also handle employee engagement. They are also responsible for organizing training programs and cultivating team-building skills among the employees.  Strong communication and management skills are a must-have if you have an interest in this area.

9. Multilingualism

This skill allows you to be a great asset to the company as you can deal with more customers than those who can speak only one or two languages. The more clients you serve, the greater your value as an employee. This is a unique skill, and possessing it will help you stand out from the crowd. The most sought-after second languages are French, Arabic, German, and Spanish, but it also depends a lot on the type of industry you are working in.

10. Typing skills

Certain desk jobs like that of a clerk, transcribers, data entry specialists, etc, should have fast typing skills. Their speed is determined by the industry in which they’re working. Words per minute will be mentioned in your job description. These skills can be developed easily by taking free online classes and tests on various websites. You can also put SEO (search engine optimization) as an additional skill if you are well-versed in this area. SEO and SEM (Search Engine Marketing) are key aspects of most jobs these days. Whether you’re a writer, editor, or a publicist, reviewing your experience with Google Analytics and Keyword Planner, keyword optimization, and content creation will provide you with an edge over other applicants.

How to effectively organize your skill section?

Now that we know how important the skill section is in your resume, you must know how to create a skill section in your resume to advertise and highlight your best key skills to the employer. When you write a resume, it must contain all the relevant information shortly and crisply. Organize your content in a way that is succinct and easy to read for the employer. The most commonly used way to make your skill section neat and look more put together is by creating a table above your professional experience. List your skills in this table. Or you can mention your skills as a bulleted list in your resume.

How To Identify Your Best Skills?

If you’re not sure which skills to share, think about your past experiences. Where did you excel? Where would your peers say you’re particularly skilled? Here are a few methods for determining appropriate skills to include on a resume. 

Consider your awards and achievements

Have you ever been recognized for achieving a certain goal or excelling in a particular area? If that’s the case, your skills most likely helped you attain this goal. Consider what personal skills or characteristics enabled you to reach that milestone. 

Ask experienced coworkers or fellow students

Others can sometimes assist you in identifying strengths that you may not be aware of. Contact a former manager or colleague who worked closely with you. If you’re new to the professional sector, reach out to kids you’ve worked with, teachers you know well, or someone you consider your mentor. 

Talk to professionals

If you’re having trouble establishing what talents an employer is looking for, consider contacting a professional who already works in the field or in a position comparable to the one you’re applying for. Find out which abilities they value the most and see which ones match your own. 

Follow the steps below to have a well-organized skill section

Sort by relevance

If you are applying for a marketing position, your prior experience with a garage is not of the most relevance. However, you can always look through your responsibilities in your previous job and try to find relevance with the current position you are applying to. For example, In the garage, if you were responsible for providing customer service, that is something transferable to a marketing job.

  • Add a highlights section.

Your resume must only have value-oriented content. Your employer wants the results to assess how well you can perform a task. Hence, follow the achievement-based approach as opposed to the task-based.If you’ve had various roles and achieved different heights in each of them, list only the ones you are very proud of and that are relevant. Don’t make the lust too long. 4-5 achievements are okay, and add them to your career highlights.

  • Categorize by skill

If you are higher up in your career, you probably must have had very diverse roles. If you are a manager, your daily tasks would include managing staff, communicating with clients, developing and managing projects, maintaining smooth daily operations, and hiring and training staff. You can always categories' your content into sections to illustrate the diversity in your responsibilities.

How to Write Skills In Resume for Freshers

We have laid enough emphasis on the fact that your resume must be customized. One way to do it is by using the job description to its best. But you can always go the extra mile and search the employer to gain more insights into the company’s ethics, values, and goals. You can ask if you know someone who has previously worked with that company or is currently an employee. You can also use popular websites for company reviews. You can get an idea about the company’s demands from a candidate and even their interviewing process. You can also reach out to the company’s official website. Many companies nowadays use ATS to collect, scan and sort a resume. This software ranks the individual in the order of most to least qualified candidates. A customized resume crafted with relevant top skills will rank you higher and among the most qualified candidates. You must use keywords and phrases to match the job listing. You repeat common words and phrases from similar postings. But remember to tailor your resume as every job description is not the same. For example, If the required skill is mastery is Adobe Creative Suite, listing  “experience with software for creative professionals won’t help you. Instead, mention your expertise level and be specific with the certifications.

Professional Skills in Resume for Freshers

A student works hard in college and in his studies to be able to find a job and earn a living at the end of three years of college. But when you start working on your resume, you learn during your research that work experience is important to be considered for any job. But being a fresh graduate, you know that you will fall short here. Now what to do so that despite having only academic experience, you can stand opposite an experienced individual. There are a few skills that if you mention effectively on your resume, you will be able to compete better in your job hunt. The skills for resumes for freshers need to be organized properly

1. Technical skills

Technical skills are your hard skills, knowledge of your subject, and the knowledge you have acquired from school or internship. For certain industries, you must do a specialized course. Take, for example, the IT industry, a coder must know different machine languages. Other industries also consider employees with impressive skills. 

2. Communication skills

This is a must-have skill, whether you are a fresher or an experienced individual. Employers look for candidates who have excellent written and oral communication skills.  One part of any job demands you to deal with clients, talk to your peers, and work together to achieve the same goal. Communication skills are essential to communicating with managers effectively. It helps you get the job done peacefully and on time. Fortunately, it is a skill that can be learned. It can be acquired through rigorous and continuous practice.

3. Team spirit as well as the ability to work individually

The ability to work effectively in a team is an excellent skill to have as institutions are built on the pillars of teamwork. But sometimes your manager will not have time to supervise and check all your work. Hence, you must also possess the ability to work individually. You must be flexible to do any kind of work that is thrown your way.

4. Organization skills

Any plan cannot be considered successful unless it is also executed effectively. And a part of the execution process is to organize. Plan, prioritize and organize to achieve your goals. Thus, organizational skills become crucial for any employer to look for in his probable employee. An employee with good organizational skills can increase productivity and efficiency in the workplace.

5. Leadership skills

Leadership skills allow you to interact with people successfully. A leader tends to put people first. He has the knowledge of emotional intelligence, analytical skill, patience, etc. they have integrity and tend to lead by example.

Top skills in resume for Experienced Individual in any Field

  • Communication
  • Problem-solving
  • Resilience
  • Adaptability
  • Flexibility
  • Teamwork
  • Readiness to learn and grow

What you shouldn’t do with skills on your CV?

We have discussed all the important information above about what you should be doing to make your resume skill section more attractive, lucrative and effective. While there are Dos, there ought to be Don’ts. Let’s have a recap of things that you should avoid doing:

Don’t exaggerate

You need to be picky about the information that you are furnishing the employer with. Don’t be vague in writing your CV. Don’t lie on your CV about your skills. Don’t inflate the job title. Don’t add certification courses that you do not know of. You must not embellish your CV with false claims and stretch the truth. Companies these days conduct background checks and call references. In such a case, any false claims on your CV are more likely to cause damage than benefit. Plus, you will lose your trustworthiness and any future changes to apply again with the company.

Don’t leave out numbers.

Numbers are necessary. They highlight your achievements. Try to quantify your value by adding numbers like the number of members in a team that you lead or the number of sales increase with your assistance etc. using percentages wherever necessary. Don’t leave out accomplishments that involve numbers.

Don’t misuse words

Your resume is not a place where you can go rambling for pages. Don’t get too flowery with your language. Check your resume for wordiness. Add or subtract words where it is required. Avoid using business jargon and clichés.

Don’t forget to proofread

Make it a habit to proofread any document before you submit it. Go over your resume before submission to check for any typos or other grammatical mistakes. You can also take the help of someone you trust and make them read your resume, get their feedback, and make considerable changes. Also, review a printed copy. It is easier to catch errors in print.

FAQs on Skills in Resume for Freshers

1. How important is a resume?

Your resume is more like an advertisement, and its purpose is to bag you an interview with the employer. Its job is to stimulate the employer’s interest in you, enough to call you for an interview because he wants to know more about you. A resume provides a brief overview of your professional life and career. They demonstrate your skill in a clear, concise, and easy-to-understand manner. Your resume will come in handy at job fairs and interviews. It can also assist your request for a letter of recommendation. A resume is also for your graduate school application.

2. Why do I need an objective on my resume?

Objective communicates your needs to the employer. It gives precise information to the probable employer about what you are looking for from the very beginning. It is not necessary but is often recommended to make your resume stand out. It grabs the reader’s attention at once, and it is more effective if it is relatively specific. They know what you are interested in, and it becomes easier for them to decide where you would fit.

3. What is the appropriate length of a resume?

The most appropriate length of a resume is one page, but of course, it can go over a page. But keep in mind don’t write unnecessary information and experience. No need to blabber on your resume. Add only relevant information. For recent graduates and college students, a resume should fit into one page. Describe your experiences clearly and comprehensively.

4. What is the best format for a resume?

There is “no” best format as such for resume writing. Your resume is more about the content. Follow any format, but what matters more is how well you have utilized its sections. Your success depends on what you have done with your resume and what you are trying to accomplish. However, the most widely used format for a resume is the chronological resume. But you may use a functional/skills resume if you are a fresher or have little work experience. You can also use a functional or skilled resume if you are changing your field and if your education is very different from your chosen career path.

5. Should I include my volunteer experience on my resume?

Yes absolutely. Volunteer work allows you to acquire the same experience that any paid position will do. All an employer is looking for is your skills and how well you have demonstrated them in a working environment. Volunteer positions do not need to be designated as “volunteer” or listed separately. They can listen alongside your work experience in the same list.

6. Can hobbies and interests be added to the resume?

Hobbies and interests are personal information. Adding this information to your resume will help the employer gain insights into your personality and who you are as an individual. However, this is not one of the most important sections of your resume and also the first one to be removed if you run out of room. Most important are the activities that helped you develop and demonstrate other important soft or hard skills.

7. How can I get more help with my resume?

If you need more help with your resume, you can hunt the internet for more information and tips to improve your effectiveness. There are several websites for counsellors who assist clients online. You can take their help in reviewing, creating, or updating your resume.

8. What is an ATS, and how do I make an ATS-friendly resume?

ATS stands for applicant tracking system. This is the same place where you upload your resume if you are applying online. Companies and organizations take the help of different tracking systems with different caliber. Hence, you must always write an ATS-friendly resume. Now, what does it mean? It means you use standard formatting, that is, standard fonts, section titles, and work history. Also, list every information in the decreasing order of their relevance. Avoid the use of tables, charts, headers, footers, font colors, pictures, and graphics. Prepare it in a Word or .doc file and convert it to PDF before uploading it on ATS.

9. Must I include my honor's and GPA on my resume?

Adding honors degree specifications is entirely voluntary. There is no compulsion if you have studied it, so you have to put it on your resume. Add it only if you have impressive grades or distinction in it. You don’t want it to do more harm than good.  If you are a fresher, your academic achievement will be your most valuable asset. You can apply the thumb rule here, “flaunt it if you’ve got it.”

10. Do I need more than one version of my resume?

Yes, most likely, you would need a different version of your resume if you’re applying to different posts or companies.  You may need more organizational format for your resume i.e., chronological, functional, or combination formats. The Chrono format is the most sought-after and can be used in extreme situations. Purely functional resumes are less popular and least preferred by employers. Most ATS do not even accept this format. You may need more than one delivery format. For example, a formatted, print version is used for postal mailing and interviews (usually in MS Word with . doc file extension).One page version of the same is used for networking. If you submit it as an attachment electronically, use a plain, simple version again in the MS Word .doc file.Use a text version for submitting to job boards, recruiter, or employer websites. For publishing on a webpage, use the HTML/web version.

Tuesday, May 16

What Are Interpersonal Skills?

 Importance & Examples

What Are Interpersonal Skills?

Interpersonal skills are the traits and behaviours you are born with or develop along the way that help you effectively connect, interact and communicate with other people. These sets of skills allow you to make new relationships with others or maintain old ones.

Importance of Interpersonal Skills

In your professional life, your interpersonal skills determine how well you can work with your colleagues, clients or customers. Here are some of the reasons why interpersonal skills are important:

  1. Hiring managers and recruiters look for candidates who will be able to communicate effectively with others to get the job done. So, skills such as teamwork and communication skills are often the deciding factor in job interviews.
  2. Interpersonal skills allow people to function well in society.
  3. People skills allow employees to empathise with customers and resolve complaints and queries more efficiently.
  4. People with interpersonal skills such as emotional intelligence, reliability and positivity are known to be professional and decent.
  5. With interpersonal skills, a team can function well as there are hardly any miscommunications or misunderstandings.

Examples Of Interpersonal Skills

Interpersonal skills are soft skills that you are born with or develop gradually. They are transferable from one person to another, often influenced by your environment or the people around you. Following are interpersonal skills examples:

Communication Skills

Among interpersonal skills, being able to communicate effectively with others is one of the most important traits. To complete an assignment on time and without any errors, there should be no miscommunication as it can lead to misunderstanding, which can further hamper the workflow and outcome. 

Emotional Intelligence

Without understanding and empathy, communication can be received as insincere and ineffective altogether. Employees with emotional intelligence can often create a positive work environment, improving job satisfaction and the productivity of others around them. Moreover, such people can attract more clients or customers for the company.

Positivity

The work environment of a company plays an important role in whether or not employees are productive and happy. So, employers often look for people who have a positive attitude, as they will be able to brighten up the workplace even in the midst of crises. 

Reliability

From reaching the office on time to meeting deadlines to being trustworthy, employers prefer their employees to be dependable. They are the ones they can trust with even sensitive information or big projects. 

Active Listening

More often than not, we hear what people are saying, but we don’t always pay attention. Through active listening, employees not only listen to the person speaking but also pay close attention to them and engage with them. Additionally, their body language and facial expressions are also observed to understand the tone of the conversation. An active listener is able to absorb all information and pass it on to others in the team or company accordingly without error. 

Conflict Resolution

In a place where people with different personalities come together every working day, there are bound to be conflicts every once in a while, and how well the employees handle them is important. Through conflict resolution, team members can find peaceful solutions and can even easily resolve customer complaints. 

Leadership Skills

When one has exemplary leadership skills, it means that he also has emotional intelligence, such as compassion, patience and strong decision-making skills. Employers look for candidates who possess strong leadership skills, especially in managerial positions, as they will be able to perform their job well while creating a positive work environment for all.

What Jobs Require Interpersonal Skills?

You may notice that some JDs specifically mention “Interpersonal skills” under the required skills. While not many professions require candidates to possess soft skills, there are others where they are preferred over hard skills. Here are some of them:

Customer/ Sales Executives

For those whose professions involve dealing with customers on a daily basis, having people skills is a must. Customer/Sales executives have to deal with different kinds of people, and there are times when most of them are hard to handle, especially when the customers have complaints or queries. So, they need to be able to deal with a calm, patient, and understanding approach. 

Teachers

To be a teacher, one must have good interpersonal skills such as emotional intelligence, active listening, patience and problem-solving. They will not only have to deal with their students but also the parents and school administrators. So, they must have people skills in order to communicate with everyone efficiently. 

Medical Professionals

Medical professionals, especially nurses and caregivers need a high level of interpersonal skills. To provide the best care for their patients, they must have patience, empathy and a spirit of humanitarianism. 

Marketing Professionals

Marketing professionals have to work with their teams and their clients collaboratively to ideate marketing campaigns. With people presenting different ideas and clients constantly pressuring them, they need to have strong interpersonal skills. 

Office Assistants

The roles and responsibilities of office assistants include answering phone calls, sorting emails, creating schedules, and other clerical and administrative tasks. Basically, they have to communicate with different people, including their superiors and clients, daily. So, they need to have strong people skills to perform their tasks.

How To Improve Interpersonal Skills

Some people can naturally connect and communicate with people. But there are also others who feel they lack certain interpersonal skills. If you are among the latter, here are some tips to improve interpersonal skills:

Start By Thinking Positively:

Reminding yourself to be positive even in the tensest situation is the first step to improving your interpersonal skills. Focus on the positive things in your life and what you have rather than what you do not. Manifesting positivity will eventually teach you to perform well even in stressful situations.

Become Self-Aware:

Being self-aware of your actions, emotions, strengths, and weaknesses will help you understand which areas you need to work on. For instance, let’s say your team is not responding well to you. It could be because you lack leadership or communication skills. Once you identify the area, you can go from there.

Utilise Online Interpersonal Skills Assessments:

There are many online interpersonal skills questionnaires and tests you can take for free. After completing these assessments, you will be able to identify the skills you need to develop.

Ask Feedback:

Ask your colleagues, friends and family members to give you feedback on your soft skills. Their constructive criticism will help you understand the ears in which you need to improve.

Join Workshops:

There are many workshops and online classes you can join where you can practice developing your interpersonal skills. If you are looking for something that’s free of cost, YouTube has got you covered.

Friday, December 9

Definitions and Examples

 In one’s personal and professional world, good interpersonal skills are essential to build and maintain strong and healthy relationships with others. Effective people skills are significant in the world of work, from acing your job interviews to selling products/services to conflict resolutions.

In this blog, let’s try to understand more about what interpersonal skills are, their importance and some examples.

What Are Interpersonal Skills?

Interpersonal skills are the traits and behaviours you are born with or develop along the way that help you effectively connect, interact and communicate with other people. These sets of skills allow you to make new relationships with others or maintain old ones.

Importance of Interpersonal Skills

In your professional life, your interpersonal skills determine how well you can work with your colleagues, clients or customers. Here are some of the reasons why interpersonal skills are important:

  1. Hiring managers and recruiters look for candidates who will be able to communicate effectively with others to get the job done. So, skills such as teamwork and communication skills are often the deciding factor in job interviews.
  2. Interpersonal skills allow people to function well in society.
  3. People skills allow employees to empathise with customers and resolve complaints and queries more efficiently.
  4. People with interpersonal skills such as emotional intelligence, reliability and positivity are known to be professional and decent.
  5. With interpersonal skills, a team can function well as there are hardly any miscommunications or misunderstandings.

Examples Of Interpersonal Skills

Interpersonal skills are soft skills that you are born with or develop gradually. They are transferable from one person to another, often influenced by your environment or the people around you. Following are interpersonal skills examples:

Communication Skills

Among interpersonal skills, being able to communicate effectively with others is one of the most important traits. To complete an assignment on time and without any errors, there should be no miscommunication as it can lead to misunderstanding, which can further hamper the workflow and outcome. 

Emotional Intelligence

Without understanding and empathy, communication can be received as insincere and ineffective altogether. Employees with emotional intelligence can often create a positive work environment, improving job satisfaction and the productivity of others around them. Moreover, such people can attract more clients or customers for the company.

Positivity

The work environment of a company plays an important role in whether or not employees are productive and happy. So, employers often look for people who have a positive attitude, as they will be able to brighten up the workplace even in the midst of crises. 

Reliability

From reaching the office on time to meeting deadlines to being trustworthy, employers prefer their employees to be dependable. They are the ones they can trust with even sensitive information or big projects. 

Active Listening

More often than not, we hear what people are saying, but we don’t always pay attention. Through active listening, employees not only listen to the person speaking but also pay close attention to them and engage with them. Additionally, their body language and facial expressions are also observed to understand the tone of the conversation. An active listener is able to absorb all information and pass it on to others in the team or company accordingly without error. 

Conflict Resolution

In a place where people with different personalities come together every working day, there are bound to be conflicts every once in a while, and how well the employees handle them is important. Through conflict resolution, team members can find peaceful solutions and can even easily resolve customer complaints. 

Leadership Skills

When one has exemplary leadership skills, it means that he also has emotional intelligence, such as compassion, patience and strong decision-making skills. Employers look for candidates who possess strong leadership skills, especially in managerial positions, as they will be able to perform their job well while creating a positive work environment for all.

What Jobs Require Interpersonal Skills?

You may notice that some JDs specifically mention “Interpersonal skills” under the required skills. While not many professions require candidates to possess soft skills, there are others where they are preferred over hard skills. Here are some of them:

Customer/ Sales Executives

For those whose professions involve dealing with customers on a daily basis, having people skills is a must. Customer/Sales executives have to deal with different kinds of people, and there are times when most of them are hard to handle, especially when the customers have complaints or queries. So, they need to be able to deal with a calm, patient, and understanding approach. 

Teachers

To be a teacher, one must have good interpersonal skills such as emotional intelligence, active listening, patience and problem-solving. They will not only have to deal with their students but also the parents and school administrators. So, they must have people skills in order to communicate with everyone efficiently. 

Medical Professionals

Medical professionals, especially nurses and caregivers need a high level of interpersonal skills. To provide the best care for their patients, they must have patience, empathy and a spirit of humanitarianism. 

Marketing Professionals

Marketing professionals have to work with their teams and their clients collaboratively to ideate marketing campaigns. With people presenting different ideas and clients constantly pressuring them, they need to have strong interpersonal skills. 

Office Assistants

The roles and responsibilities of office assistants include answering phone calls, sorting emails, creating schedules, and other clerical and administrative tasks. Basically, they have to communicate with different people, including their superiors and clients, daily. So, they need to have strong people skills to perform their tasks.

How To Improve Interpersonal Skills

Some people can naturally connect and communicate with people. But there are also others who feel they lack certain interpersonal skills. If you are among the latter, here are some tips to improve interpersonal skills:

Start By Thinking Positively:

Reminding yourself to be positive even in the tensest situation is the first step to improving your interpersonal skills. Focus on the positive things in your life and what you have rather than what you do not. Manifesting positivity will eventually teach you to perform well even in stressful situations.

Become Self-Aware:

Being self-aware of your actions, emotions, strengths, and weaknesses will help you understand which areas you need to work on. For instance, let’s say your team is not responding well to you. It could be because you lack leadership or communication skills. Once you identify the area, you can go from there.

Utilise Online Interpersonal Skills Assessments:

There are many online interpersonal skills questionnaires and tests you can take for free. After completing these assessments, you will be able to identify the skills you need to develop.

Ask Feedback:

Ask your colleagues, friends and family members to give you feedback on your soft skills. Their constructive criticism will help you understand the ears in which you need to improve.

Join Workshops:

There are many workshops and online classes you can join where you can practice developing your interpersonal skills. If you are looking for something that’s free of cost, YouTube has got you covered.

Ask For Guidance:

If you feel there are interpersonal skills that you lack, ask someone you admire, trust and respect to guide you on how you can improve your people skills.

Surround Yourself With People:

The best way to improve your interpersonal skills is to surround yourself with people like your team members. If you are working from home, you can volunteer in some group functions. This way, you will be able to observe how people are interacting with each other. You will be able to pick up and apply the traits or behaviour you need to improve your people skills.

How To Highlight Interpersonal Skills When Applying For Jobs

When you apply for any job, tailor your resume according to the job description and add the required interpersonal skills to it.  Generally, job seekers highlight their interpersonal skills under the “Skills” section. However, we advise that you also mention them in your resume objective or resume summary. Take a look at the resume samples below, and you will understand where you can showcase your interpersonal skills in your resume.

Interpersonal Skills In Resume Sample

Tina Sen
Green Park, New Delhi 110017
Mob: 9797000000
E-mail: tina.98@mail.com

BASIC INFORMATION

Sex: Female
Father’s name: Rahul Sen
Nationality: Indian
Marital Status: Single
DOB: 16/08/1995

OBJECTIVE 

A graduate with strong communication, people and negotiation skills who has completed six months of internship as a Customer Care Representative, where I was able to build and retain strong relationships with existing and new customers while meeting daily targets.

EDUCATION

HSSLC: Science
2016 – 2017
ABC Higher Secondary School – New Delhi.
BA Journalism
2018-2022
XYZ University – New Delhi.

EXPERIENCE

Internship at Company XYZ, March 2021-June 2021

  • Educating customers on the company’s services.
  • Resolving customer complaints and queries.
  • Responding to customer reviews on online platforms.

SKILLS

  • Communication Skills
  • Interpersonal skills
  • Writing Skills
  • Basic IT Skills
  • Proofreading

DECLARATION

I hereby declare that the above particulars of facts and information stated are correct to the best of my belief and knowledge.

Date:

Place:

Signature

Tina Sen

As you can see in the sample provided above, interpersonal skills (highlighted in yellow) are mentioned both subtly and openly. When the person in charge of hiring reads this resume, he will be able to tell where your areas of expertise lie and how well you utilise your interpersonal skills.

Now, let’s assume your resume got selected, and you get a call for an interview.

It would help if you remembered to mind each and every step you take when you enter the interview room. For instance, being early or on time will let them know that you are dependable and professional. From the way you answer the questions politely to how actively you are listening, bear in mind that the interviewer will gauge your every move. As we have mentioned earlier, most recruiters and hiring managers look for candidates who possess a high level of interpersonal skills.

Conclusion: In a modern workplace, it is not only hard skills that matter now to get the job done right. Soft skills play a vital role in maintaining a healthy work environment, which further boosts productivity and success. Now that you know how important and beneficial interpersonal skills are for your career and personal growth, we will leave you here with our best wishes.

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